Privacy Policy
This policy describes current website practices. It is reviewed as the site and our systems change.
Information we collect
We collect the information you submit through our inquiry form: your name, work email, phone number, job title, company details, the services you are interested in, your timeline, and any message you write. We also record how you reached the site — the page you landed on, the referring site, and campaign parameters in the link you followed.
Website analytics
When analytics is configured for this site, we use Google Analytics 4 to understand which pages and sources produce inquiries. Analytics collects usage data such as pages viewed, approximate location, and device or browser information through cookies and similar technologies. We do not use it to identify you personally.
How we use your information
We use your information to respond to your request, evaluate whether we are a good fit for your projects, maintain a record of the inquiry, and improve our website and marketing. If we begin working together, the information may be used to set up your organization in our operations systems.
How we share information
We do not sell your information and we do not share it for third-party advertising. We share information only with service providers who operate this website, our email delivery, and our internal systems on our behalf, and only as needed to provide those services — or where required by law.
Data retention
Inquiry records are retained for as long as they remain useful for business and recordkeeping purposes. You may ask us to delete your inquiry record at any time.
Security
Website inquiries are stored in an access-controlled system. Only authorized TruSurface staff can view them, and access is logged. No system is perfectly secure, so please do not send sensitive personal information such as financial account details through this form.
Your choices
You can request access to, correction of, or deletion of the information you submitted. You can also disable cookies in your browser, or opt out of Google Analytics using the tools Google provides.
Children
This website is intended for business use and is not directed to children under 13. We do not knowingly collect information from children.
Contact
To make a privacy request, use the contact form and note that your message concerns privacy. Published contact details appear in the site footer once configured.